Before coming to your appointment you are screened in line with current COVID-19 risk factors (by text and through our pre-visit emails and messages)
We are limiting the number of people in the salon at any one time
To ensure our high levels of in-salon hygiene you are required to hand sanitise before entry
You will be in contact with as few people as possible in the salon to provide your service
Contactless in chair check-in and check out is provided
Face to face consultations are kept under 15 minutes
You are spaced over 1.5 meters from other guests
All surfaces you come into contact with are hospital grade sanitised before and after your visit
All equipment is sanitised before and after it is used on you
We are washing and sanitising our hands before and during your visit
If someone exhibits symptoms of COVID-19 in-salon they will be required to leave the salon immediately, contact 13 Health and the salon and team will be on touch with 13 Health
We only use towels and capes once before washing
Sanitiser and tissues are available on each hair station
Guides to washing and sanitising are on display in multiple areas in the salon
Gloves are used when possible and disposed of immediately
Eftpos terminal, IPADS, Phones, Keyboards and every other piece of equipment is sanitised
Door handles are sanitised
Everything your body or our body comes into contact with is sanitised
Paper towels have replaced a normal hand towel for hand drying
Single paper cups and sterilisation of any items used for food or drinks
We will only have 1 person working on you at any one time
We will not be providing the following services - Chemical Smoothing and Lux Kerastase Rituals
If you have any questions at all about COVID-19 Risk Management or Health And Safety Please contact us
If you don't feel comfortable or can not attend for any reason
We are offering over the phone advice and colour maintenance and product packages for home
Carry over of deposits if you are feeling unwell and have to postpone
Here are other resources for information:
In terms of WHS, the COVID-19 Work Health and Safety Hotline – 1300 005 018 - is a dedicated hotline to help the community with questions related to the Pandemic including:
advice to businesses on managing the risks of COVID-19 in their workplace
practical advice on maintaining a clean and hygienic workplace
Work Health and Safety Queensland (WHSQ) also has a dedicated webpage that provides advice and links concerning COVID-19:
https://www.worksafe.qld.gov.au/coronavirus/workplace-risk-management-b
The following document may also be of some interest:
https://www.worksafe.qld.gov.au/__data/assets/pdf_file/0005/191678/covid-19-overview-and-guide.pdf